Frequently Asked Questions
Everything you need to know about shopping with Mecindo.no
How long does shipping take within Norway?
Standard delivery typically takes 2-5 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What payment methods do you accept?
We accept all major credit cards including Visa and Mastercard, as well as popular local options like Vipps and Klarna for flexible invoicing.
Can I return a product if I change my mind?
Yes, we offer a 14-day return policy on most items. Products must be unused, in their original packaging, and with all seals intact to qualify for a refund.
Are your beauty and health products authentic?
Absolutely. We source all our products directly from authorized distributors and manufacturers to ensure 100% authenticity and high quality for our customers.
Do you offer free shipping?
We offer free standard shipping on all orders over 799 NOK. For orders below this amount, a flat-rate shipping fee will be applied at checkout.
How do I track my order status?
Once your order is shipped, you will receive a confirmation email with a direct link to the carrier's tracking page where you can monitor your package in real-time.